Developing Unbreakable Relationships in the Security Industry

Our 7 Step Pilot Process

Business Analysis Meeting

1

We’ll spend 1-2 hours with you to assess:

Existing processes, technologies and capabilities
Current pain points
Short and long-term business goals
Most valued features and benefits
Change impact and readiness

Pilot Plan

2

Within one day of the Business Analysis Meeting, we deliver:

Summary of your needs and objectives
4-week pilot plan showing the steps and support we provide
Setup and implementation requirements

Setup

3

We customise the free account setup and build:

Pre created schedules
Data entry

Training

4

We offer free, weekly training sessions throughout the pilot:

On-site, online or a blended approach
Number of trainees depends on size of your business
Develop early adopters into internal champions

Target Pilot

5

We support your business throughout the 4-week pilot:

Selection of customers for the pilot
Communication support for staff and customers
Agile process to suit your pace
Collection of feedback and observation data
Prompt adjustments based on data
Fast response to requests

Review and Agree

6

We regroup to assess the pilot and agree on roll-out:

What went well
Any specific focus areas for successful roll-out
Pricing and contract negotiation
Timing for roll-out
Change management considerations

Company Wide Roll Out

7

We ensure Guardhouse is adopted by your whole business:

Free ongoing training and support
Same service level at every stage

Get the edge. Get Guardhouse.